Tuesday, March 01, 2011


Synergy of People, Process, Partners and Performance

To evaluate how this works I guess now is a good time to further examine the synergy of people, process partners and performance. I feel that in the beginning it is important to identify just what I mean so there are no misconceptions, although I am sure there will be.

People: People are those who work for you and through their labors help to achieve your organizations mission, goals and objectives, it also includes you. All can be your company's greatest asset or greatest liability.

Process: Process is the way in which you accomplish your organizations mission, goals and objectives. Process is the “how” of the way you do things. It includes, engineering processes, policies and procedures, marketing and sales strategies, insurance risk management, unique contract language, finance strategy, patents and inventions, and other things uniquely tied to your organization to which your people apply their labors.

Partners. Partners, in their truest sense are any person (except your employees), company, entity or thing that interact with or have the potential for an occasion to interact with your company in any number of ways. Entities can include governmental bodies and this may be a stretch, but they include the weather, hurricanes, tornadoes and blizzards, earthquakes, fires or any natural or man made disaster, and lest we forget terrorist scumbag acts, robbers and crooks (including “white collar” thugs and gangs), which reinforce the need for all those darned regulators. Partners ideally should help your organization reach its objectives. But note that partners, if not evaluated fully, can also be your undoing. A tornado not prepared for, a shady supplier, and crooked regulators are all examples of this risk exposure.

Performance: Is the result, the end game, the score or what ever else you want to call it. It is the output of the people, process and partner inputs and dependent on the synergy that exists between them. Performance can be can be excellent, poor or anywhere in between and is in direct relation to this balance. For more see our website at www.tipsonxl.com

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