Monday, October 09, 2006

Educational Synergy


Does the current traditional model of employee training still work? I think there are some flaws and these flaws occur due to a lack of, you guessed it, Synergy. Synergy across the functions of the company, synergy with the mission of the organization and synergy with what matters to our customers.

Most training and education programs are structured with an instructor, the alleged expert, talking to the people sitting in the audience. In this day and age chances are that the collective wisdom of those in the audience far exceeds the expert in the front of the room. However the current structure of most training delivery processes ignore this.

We need to move toward a system where the presenter is viewed more as a moderator intent on building the educational experience from the audiences collective wisdom and experience. Make sure you invite the CEO to this interaction, because chances are that they will get just as much information about their company as the attendees are getting out of the session topic.

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